Customer Service

Questions? Contact us at [email protected]

  • Shipping & Delivery
  • Privacy & Security
  • Returns & Replacements
  • Payment, Pricing & Promotions
  • Viewing Orders
  • Updating Account Information
  • Terms and Conditions

Shipping & Delivery

How much is my shipping?

Shipping is a simple $6.00 per pound anywhere in the United States.
Orders that ship to 33149 and over $100 ship for FREE in the United States!
Shipping rates are automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

Shipping & Delivery Times

  • Orders placed by midnight Monday-Thursday will ship the next day.
  • Orders placed Friday-Sunday will ship on Monday.
  • Ship times will typically vary between 1-5 business days depending on your location.

Returns & Replacements

Order Return Policy

We do not accept returns on coffee due to the perishable nature of coffee. If you don’t like our coffee, we are very sorry and would love to know why and how we can improve our products and descriptions, but we cannot accept a return.  However, we would like you to be satisfied with your purchase and are quite willing to resolve problems as they arise. If you have any issues with your coffee or if there are errors in your order, please contact us within 5 days of receiving your order. We will do our best to ensure that you are satisfied.

Order Cancellation Policy

Canceled orders are subject to a 25% restocking fee if the item has been shipped. Any returns made without our prior permission are subject to the same 25% restocking fee.
For more information on our return policy, please contact us at [email protected]

Payment, Pricing & Promotions

Coffee And … USA LLC currently accepts PayPal. Please contact us for questions on other forms of payment.

Coffee And… USA LLC reserves the right to change pricing at their discretion.
For current promotions, see the Coffee And… USA LLC Coupon Code page.

Viewing Orders

To view order details please login to your account.

Updating Account Information

To update account information please log into your account. Then select “Account Information” from the left side column.